Terms Conditions

Prices

Prices shown online and in all catalogues and literature are exclusive of VAT. Prices are correct at the time of going to press and whilst every effort will be made to maintain these prices, we reserve the right to change them without notice. Lease prices are for five year lease periods for established business. For further information please speak to one of our advisors.

Shipping & Returns

If you have ordered the incorrect item or the item is unwanted and un-opened we accept returns up to 14 days after delivery. If the goods we have delivered are not those ordered or are faulty, please advise us within 7 days of receipt so that we can assist you in their return. If goods are to be returned for any other reason please call us for a Returns Authorisation Number and then please package the item safely for transit to our returns department. Returned products must be returned unused (except where you are returning them because of a fault) and with any original packaging. You are responsible for ensuring that the product is not damaged on its return journey and we recommend using a recorded delivery service. You will be responsible for the shipping costs for the item(s). We will normally refund you within 10 working days. This does not apply to any perishable goods. This does not affect your statutory rights as a consumer. 

Descriptions

Whilst we take every care to ensure illustrations and descriptions within the catalogue are accurate, we reserve the right to change specifications or improve our products. In the event of any substituted product not being acceptable, we will gladly issue a full credit.

Orders

All goods are offered subject to availability. We endeavour to dispatch all orders complete, however any items which are not in stock at the time of ordering will be placed on 'back-order' and despatched when they become available.

Delivery

All orders will normally be despatched within 2-4 working days of receipt subject to availability. Please allow up to 21 days for delivery. Whilst we endeavour to complete all our customers' orders satisfactorily, occasionally errors do occur. Therefore please ensure that all parcels are unpacked and checked carefully upon receipt and that our Customer Services Department is notified of any errors. We will then inform you of the appropriate action to be taken. Please do not attempt to return any goods without prior authorization.

Payment

Our Payment Agent is SagePay, where customers may pay either by Credit/Debit Card, or with their PayPal Account.

Title of goods

Ownership (title) of the goods only passes to the purchaser on full payment.

Warranty

All items supplied by Vending Sense are guaranteed for a period of 12 months from date of purchase. Any item found to be defective through faulty materials or workmanship will be repaired, replaced or credited (at our discretion). If you have ordered a commercial coffee machine or related equipment from us Vending Sense provide full on-site breakdown cover and telephone support.

Variation

Unless specifically agreed to the contrary this contract shall be governed by the laws of England and subject to the exclusive jurisdiction of the courts of England. The language for contractual terms and communication will be English

Data protection

We may transfer information about you to our bankers/financiers for the purposes of providing services and for the following purposes: obtaining credit insurance; making credit reference agency searches; credit control; assessment and analysis (including credit scoring, market, product and statistical analysis); securitisation; protecting our interests. We will provide you with details of our bankers/financiers and that of any credit reference agencies used on request.

Conditions of Use

Vending Sense advises that users of this website make use of its functions and features at their discretion and it is understood that visitors use the site to obtain information about us, the products we sell and/or to purchase those products.

Copyright and Trade Marks Notice

All products we sell, (including those under our registered brand and trade names), are protected by their respective brand owners and trademarks. Trademarks of third parties are used with permission. All content of this site is copyright protected and may not be copied, stored or represented on other media without the prior permission of Vedning Sense.

Disclaimer

Vending Sense and its partners accept no liability for damages, consequential or otherwise, for misuse of the site, or misinterpretation of its contents. Any enquiries about our company and / or products can be directed to us via our Contact Us page. 

Accreditations

Test 2 FCA Test 3 Test 1